Questions? Answers!

For additional persons we charge €15 per person per night.

An apartment offers you everything a hotel room does – and much more: spacious living and sleeping areas, a fully equipped kitchen and the freedom to plan your day independently of breakfast and restaurant hours. Especially for families, groups and longer stays, a holiday apartment is usually the more economical choice, as you book an entire apartment rather than individual rooms. And you won’t have to go without your usual comforts: bed linen, towels and final cleaning are included, and our team is personally there for you.

Here is how to reach us:

Arriving by car:
Coming from the A5 motorway, take the Freiburg-Mitte exit and follow the B31a towards Freiburg.
At the B3 exit towards Merzhausen/B31/Stadtmitte/Konzerthaus/Hauptbahnhof, leave the road and keep right to turn onto Schnewelinstraße/B3.
After 1 km, turn right again onto Friedrichstraße/B3 (signs for Donaueschingen/Offenburg). After about 800 m you will reach Friedrichring. Please turn around at Kaiser-Joseph-Straße/Europaplatz. You will find us on the right-hand side.

Arriving by public transport:
From the main railway station, take tram line 1 towards Littenweiler and get off at the Bertoldsbrunnen stop. From there it is a six-minute walk to our apartments.
VAG timetable information.

Book your stay conveniently through our website. Depending on the rate you booked, you can make changes and cancellations on your own. To do so, click the “Detailed Booking Information” link at the bottom of the booking confirmation email you received immediately after booking. On the following page, please enter the email address you used when booking, as well as your last name. You can then view, modify, or cancel your reservation.

Depending on the rate, up to two rebookings are possible free of charge. Changes and cancellations are free of charge up to three days before arrival.

Please note that for reservations made through booking portals such as Booking.com, the terms and conditions listed there apply.

You can move into your booked apartment from 16:00. You will receive your room card from our check-in machine, which is located directly at the building. After entering your code, the room card will be issued. You can also find more information in the digital guest service system.

You can check out until 11:00. Please simply leave your room card on the table and close the door behind you. Please complete the online check-out in the digital guest system. You will then automatically receive your invoice.

We are happy to provide you with a cot and a high chair free of charge. Simply reserve these items before you arrive, or ask our team for assistance during your stay.

For stays of at least seven days, we offer an intermediate cleaning service free of charge upon request. This includes cleaning the floors, changing the towels, disposing of rubbish, replenishing toilet paper, coffee and soap, and a quick clean of the bathroom and kitchen.

Additional intermediate cleanings at a frequency of your choice are available at €25 per clean. Please contact our team to arrange this.

Upon departure, we kindly ask our guests to leave the apartment swept clean and with washed dishes. Any additional cleaning required due to heavy soiling will be charged based on the effort involved, with a minimum charge of €25. As a deposit, we take the liberty of recording your credit card or passport details. This data will be irrevocably deleted by us on the day of your departure.

When you book directly through our website, you are guaranteed the best price – with no booking fees and no agency commissions. You benefit from flexible change and cancellation options up to three days before arrival, and our team is your personal point of contact before, during and after your stay. Exclusive offers such as our Long Stay Special with the discount code LONGSTAY (20% off from 30 nights) are also only available when booking through our website.

For longer stays, you can take advantage of attractive special rates. For stays of 30 nights or more, enter the discount code LONGSTAY when booking through our website to receive 20% off the booking price.

All apartments are equipped with free Wi-Fi.

Please enter your invoice details in our guest system before your day of departure. An invoice will be sent automatically to the email address you have provided on the day of departure. You will receive access to our guest system a few days before your arrival.

From Monday to Friday from 11:00 and on Saturdays, Sundays and public holidays from 13:00, we are happy to take your luggage before check-in. Please contact our team to register. Telephone +49 761 600 466 60 or by email office@friedrich-freiburg.de

The rental price includes bed linen, bath towels, tea towels, washing-up liquid and bin bags. We also provide coffee pads for the coffee machine, detergent for the washing machine, and salt and pepper. Please let us know if you need refills or anything else. Final cleaning is also included in the price.

Due to our central location, we do not have our own parking spaces. However, subject to availability, we offer private parking in the immediate vicinity for a fee of €15 per night per vehicle. Please reserve before your arrival. Fees can conveniently be paid online in advance or, at the latest, upon arrival with our team.

Alternatively, we recommend the following public car parks in the local area:

Parkhaus Karlsbau P13
Auf der Zinnen 1
79098 Freiburg
karlsbau-freiburg.de

or

Schlossberggarage
Schlossbergring 14
79098 Freiburg
parken-in-freiburg.de

Bookings made through our website can be conveniently paid for by credit card (Visa or Mastercard) or PayPal.

Pets are welcome. We charge €15 per pet, per night, for the additional cleaning involved. Please register your pet with us before you arrive.

Smoking is not permitted in the apartments or anywhere in the building. Please understand that we will charge an amount of €300 in case of disregard.

Many apartments have a sofa bed to accommodate additional guests. If you have booked the apartment for more people and intend to use the sofa bed, you will find bed linen and towels for it in the wardrobe. Please contact us if you have any questions about using it.

There are washing machines and tumble dryers in the basement, which you can use free of charge – detergent is provided. If you have any questions, please contact our team.